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CloudShield's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to CloudShield's specification for the particular Product. CloudShield and its suppliers do not warrant that the operation of the products will be uninterrupted or error free.

Limitation of Remedies

CloudShield and its Supplier's sole obligation and End User's sole remedy under warranty is for CloudShield to repair or replace defective warranted parts or media, at CloudShield's sole option, provided CloudShield received proper notice of any claimed defect during the warranty period. CloudShield may elect which remedy or combination of remedies to provide in its sole discretion. CloudShield shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. CloudShield's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. CloudShield's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.

Limitation of Damages

CloudShield's entire liability for any defective Product shall in no event exceed the purchase price for the defective Product. This limitation applies even if CloudShield cannot or does not repair or replace any defective Product and your exclusive remedy fails of its essential purpose.

No Consequential or Other Damages

CloudShield has no liability for general, consequential, incidental or special damages. These include loss of recorded data, the cost of recovery of lost data, lost profits and the cost of the installation or removal of any Products, the installation of replacement Products, and any inspection, testing, or redesign caused by any defect or by the repair or replacement of Products arising from a defect in any Product. In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Use of the Product

  • This warranty does not apply to defects or warranty claims resulting from
    • improper, unauthorized or inadequate maintenance, repair or use of any of the products
    • hardware, software, materials, devices, interfacing or supplies not provided by CloudShield
    • unauthorized modification of any of the products
    • abuse, negligence, accident, loss or damage in transit
    • improper site preparation
  • improper, unauthorized or inadequate maintenance, repair or use of any of the products
  • hardware, software, materials, devices, interfacing or supplies not provided by CloudShield
  • unauthorized modification of any of the products
  • abuse, negligence, accident, loss or damage in transit
  • improper site preparation
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